Term and Conditions

Last Updated: [Insert Date]

1. Website Use & Intellectual Property

1.1 Access Requirements

To use our website and purchase products, you must:

• Be at least 18 years old (or meet your country’s legal age for knife ownership)
• Reside in our service areas (excluding certain Asian regions and remote locations)
• Comply with all local laws regarding knife possession and use

1.2 Content Ownership

All content on knives-onlines.com, including:

• Product descriptions and specifications
• Photography and videos
• Branding and logos

is the exclusive property of Knives Discount Store and protected by intellectual property laws. Unauthorized use is strictly prohibited.

2. Product Information

2.1 Product Range

We specialize in premium cutting tools including:

• Specialty knives (Boning, Bread, Bushcraft, Carving, etc.)
• Everyday carry (EDC) and gentleman’s knives
• Professional-grade kitchen and hunting knives
• Multi-tools and tactical equipment

2.2 Product Characteristics

Our products feature:

• Precision craftsmanship with premium materials
• Specialized designs for enthusiast use
• Items that may be subject to local weapon regulations

3. Ordering & Payment

3.1 Order Process

When placing an order you agree to:

• Provide accurate and complete information
• Verify all order details before submission
• Accept that custom/personalized items cannot be cancelled once production begins

3.2 Payment Terms

We accept:

• Visa, MasterCard, JCB
• PayPal

By completing payment, you confirm:

• You’re authorized to use the payment method
• The payment information is accurate
• You accept any currency conversion fees your bank may charge

3.3 Pricing & Taxes

All prices are in GBP (£) and exclude:

• Shipping costs (unless qualifying for free shipping)
• Import duties or taxes (customer’s responsibility)

4. Shipping & Delivery

4.1 Shipping Options

We offer:

• Standard Shipping (£12.95): Via DHL/FedEx (10-15 business days after dispatch)
• Free Shipping: For orders over £50 via EMS (15-25 business days after dispatch)

4.2 Delivery Responsibilities

Customers must:

• Provide a secure delivery address
• Be available to accept/sign for packages where required
• Inspect deliveries immediately and report issues within 48 hours

5. Returns & Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for:

• Unused items in original condition
• Products with all original packaging and accessories

5.2 Non-Returnable Items

The following cannot be returned:

• Custom-ordered Japanese pocket knives
• Personalized/engraved gentleman’s knives
• Opened multi-tools (hygiene reasons)

5.3 Return Process

Customers must:

• Email [email protected] within 15 days
• Include order details and reason for return
• Follow all packaging/shipping instructions
• Cover return shipping costs (unless our error)

5.4 Refund Processing

Refunds will:

• Be issued within 3-5 business days after we receive returns
• Exclude original shipping costs (unless return is our fault)
• Be made to the original payment method

6. Customer Responsibilities

6.1 Legal Compliance

Customers must:

• Ensure all purchases comply with local laws
• Use products responsibly and lawfully
• Not resell our products as new if returned

6.2 Product Use

All knives and tools are sold as collectibles or for lawful use. Knives Discount Store is not liable for:

• Improper use of products
• Accidents or injuries resulting from product use
• Legal consequences of unlawful product use

7. Limitations of Liability

Knives Discount Store’s liability is limited to:

• The purchase price of products
• Direct damages caused by our negligence

We are not liable for:

• Consequential or incidental damages
• Customs delays or confiscations
• Product misuse or modification

8. General Provisions

8.1 Governing Law

These terms are governed by English law. Any disputes will be resolved in courts in Coventry, UK.

8.2 Policy Changes

We may update these terms periodically. Continued use after changes constitutes acceptance.

8.3 Contact Information

For questions about these terms:

Knives Discount Store
69 Smithford Way
Coventry, GB CV1R 8WC
Email: [email protected]